Terms of Use & End User License Agreement

1. Acceptance and eligibility

You must be at least 16 years old, or the age of digital consent in your jurisdiction, to use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf. If you do not meet these requirements, you may not use the Service.

2. License grant

Subject to your compliance with these Terms, Kiloma Advanced Solutions grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the Contacts Proapplication on any Apple-branded device that you own or control, solely for your personal, non-commercial use, and as permitted by the Apple App Store Terms of Service and the Usage Rules set out in the Apple Media Services Terms and Conditions (the “Usage Rules”). This license does not allow you to use the Service on any device you do not own or control, and you may not distribute or make the Service available over a network where it could be used by multiple devices at the same time.

3. The Service

Contacts Pro helps you find contact information by searching the contacts already stored on your device and, when you request it, by retrieving publicly available information from the web through our backend proxy. Device contacts are searched locally on your device, and voice input is transcribed locally on your device. Web lookups are processed through our servers and third-party providers as described in our Privacy Policy.

The Service returns information sourced from third parties and automated systems. We do not create, verify, or guarantee the accuracy, completeness, timeliness, or lawfulness of any result. You are solely responsible for how you use any information the Service surfaces.

4. Acceptable use

You agree that you will not, and will not permit anyone else to:

• use the Service to harass, stalk, threaten, defraud, or harm any person, or to contact anyone who has not consented to be contacted;
• use results for unlawful marketing, spam, debt collection, or any purpose prohibited by applicable telemarketing, anti-spam, or consumer-protection laws;
• use the Service as a “consumer report” or for any purpose regulated by the U.S. Fair Credit Reporting Act (FCRA) or any similar law — including decisions about credit, insurance, employment, housing, or eligibility for a benefit;
• violate any person’s privacy, publicity, data-protection, or intellectual-property rights;
• scrape, harvest, resell, or build a database from the Service’s results, or otherwise use the Service other than through the interface we provide;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the limited extent this restriction is prohibited by applicable law;
• interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service or its infrastructure, or circumvent any rate limit, usage limit, or security measure.

You are responsible for complying with all laws that apply to your use of the Service and of any information you obtain through it, including data-protection and anti-harassment laws in your jurisdiction. We may suspend or terminate your access immediately if we reasonably believe you have violated this section.

5. Subscriptions, pricing, and auto-renewal

The Service offers a free tier and optional auto-renewable subscriptions. Current tiers:

Paid plans may include a 14-day free trial for new subscribers. Prices are shown in your local currency at the point of purchase; the price displayed by the App Store at that time is authoritative and may differ from the indicative figures above. A one-time, non-refundable consumable credit pack may also be offered.

Auto-renewal. Subscriptions automatically renew for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours before the end of the current period. If a free trial is offered, any unused portion is forfeited when you purchase a subscription to that tier.

Managing and cancelling. You can manage or cancel your subscription, and turn off auto-renewal, in your Apple ID account settings on your device after purchase. Deleting the app does not cancel your subscription. Purchases are processed by Apple and are subject to the Apple Media Services Terms and Conditions.

Refunds. All payments are handled by Apple. Except where required by law, purchases are non-refundable and we do not control or issue refunds. Refund requests are handled by Apple through its standard process.

Changes to plans.We may change our features, limits, or prices from time to time. Price changes for an existing auto-renewable subscription will be handled in accordance with Apple’s rules, which may require your consent before the new price takes effect.

6. Accounts

Some features require you to sign in with Sign in with Apple. You are responsible for maintaining the security of your device and Apple ID and for all activity under your account. Notify us promptly of any unauthorized use. You may delete your account at any time from within the app; deletion is described in our Privacy Policy.

7. Intellectual property

The Service, including its software, design, text, and trademarks, is owned by Kiloma Advanced Solutions or its licensors and is protected by intellectual-property laws. Except for the license granted above, no rights are transferred to you. You may not use our names, logos, or trademarks without our prior written permission.

8. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, that results will be accurate or reliable, or that any contact information is current or lawful to use. Any material you obtain through the Service is used at your own discretion and risk.

9. Limitation of liability

To the maximum extent permitted by law, Kiloma Advanced Solutions and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or relating to your use of (or inability to use) the Service, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the liability, or (b) US $50. Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Kiloma Advanced Solutions and its officers, employees, and suppliers from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.

11. Apple-specific terms

You and Kiloma Advanced Solutions acknowledge that these Terms are between you and Kiloma Advanced Solutionsonly, and not with Apple Inc. (“Apple”), and that Apple is not responsible for the Service or its content. Apple has no obligation to furnish any maintenance or support services for the Service. To the maximum extent permitted by law, Apple has no warranty obligation whatsoever with respect to the Service. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the applicable purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Service.

Kiloma Advanced Solutions, not Apple, is responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Service, including product liability claims, any claim that the Service fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer-protection, privacy, or similar legislation. Kiloma Advanced Solutions, not Apple, is solely responsible for investigating, defending, settling, and discharging any third-party intellectual-property infringement claim relating to the Service.

You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You must comply with all applicable third-party terms of agreement when using the Service. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

12. Termination

These Terms remain in effect until terminated. We may suspend or terminate your access to the Service at any time if you breach these Terms or if we discontinue the Service. Upon termination, the licenses granted to you end and you must stop using the Service. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and governing law) will survive.

13. Governing law and disputes

These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules, and you agree to the exclusive jurisdiction of the competent courts located there for any dispute that is not subject to arbitration or that applicable law requires be resolved in court. Nothing in these Terms limits any mandatory consumer rights you may have under the laws of your country of residence.

14. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms? Contact Kiloma Advanced Solutions at support@kiloma.com.